********** UPGRADE on my account_ Upgrade department not helping !

<p>I just learnet that there is a ********** pending upgrade on my data line. I have never requested an upgrade to be done and I been trying to cancell the "upgrade " but I just cant get through the upgrade department.</p> <p> </p> <p>Each time i call the upgrade deprtament number ********** , i hold for a long time and the line eventually cut me off without talking to any consultatnt.</p> <p> </p> <p>And the Iphone 7 will be delievered to whoever that **********ly updted my account. with the funds obviously deducted from my bank account.</p> <p> </p> <p>Can vodaom upgrade department please make yourselves uselful here! I cannot be on the fone the whole day tryign to get through</p>