********** Upgrade on account

I have had over R10k ***** happening on my account which i am struggling to report and get anyone to help me resolve. <br> There seems to be two contracts either opened or upgraded in Dec 2015 using my name and surname and ID number and my husband's bank account details. <br> The two contacts are for *** & ***. These were both for Apple i6 phones and opened at the Cradle Stone Mall - according to the Vodacom Call Center Agent (Lucky).<br> These two contacts are not stopped the call center will not cancel them. so they continue to accumulate costs which is directly debited from my husbands account.<br> I have contacted the call center agent (Lucky) who refused to give me a reference for the call made today at 16h00 as he said i need to speak to the ***** department - which there is none!<br> <br>