********** Upgrade on 3G card number

<p>I discovered after I needed to do a sim swab on my 3g after a ******* that someone had done a ********** upgrade on my number. This was in reported in June, I done the Affidavit and ID and sent it to ********** as requested. Guess what still nothing has happened and Vodacom is robbing me blind with the account as they have billed me extra R330 per month from Oct 2014 now owe me R7590 and going up. </p> <p> </p> <p>The service is beyond a disgrace. How do I get this resolved? I've been a client at Vodacom for 10yrs plus and this is unacceptable.</p>