BL
Bontle L
1 reviews | Active since Oct 2018
26 Oct 2021, 05:00
********** upgrade
Someone **********ly upgrades my vodacom contract And a ridiculous amount of debit on my account last month..upon interrogating the consultants I found out that the contact was upgraded in the shop by someone using my drivers license however the signature and the photo was not mine..Vodacom doesn’t authenticate their clients and that’s unprofessional!!!!!!!
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Vodacom's replyOfficial
26 Oct 2021, 07:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Oct 2021, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team