********** upgrade done on my data number *** at Southgate Mall Branch

Ref number : 1- ********** ********** I have two contract with Vodacom .. One is for internet data and the other is for a Tablet .

Unknown person/s **********ly took out an IPhone on the data number / contract during the month of January 2017 .

The service I have received from Vodacom in trying to resolve this matter to say the least has been terribly , never have I encountered such bad service as each time I try to get an update on the query I have to start and explain myself from the beginning and whoever I am referred to will promise to investigate and thereafter they will say the matter has been sorted out .

The matter is not sorted out , I have not received the correct statement and since this mess began I have not made any payment for the Tablet .

The last person assigned to this query was Paul MacPherson and is not giving any updates on the investigations .

I need help and so far everyone I have made contact with is unprofessional , *********** .