********** Upgrade & Charges on my Account

I was sold 3 x 'new contracts' telephonically by a Vodacom Supplier in May 2017 - Bimondo. The products were sold to me under false pretenses... the Call center Agent told me that these were NOT NEW contracts but rather were going to enhance my existing contracts. Later to find out that I was sold and billed for 3 x band new contracts; (a) 5GB 24 Month Wifi Router, (b) 2 x uChooseFlexi 200 sim cards. Which I do not need or want!? These lines have not been activated (by me) and have not been used.... but I continually get billed monthly?

I have tired for 5 months now to have these contracts cancelled and to be re-reimbursed.. to no avail!!!!

The call recording was extracted and in fact it was acknowledged that the products were indeed sold to me **********ly. I have to date not had a resolution...? I have called the Supplier company and Vodacom Customer Care, Vodacom Cancellations Department, Vodacom After Sales Department.. I have sat on hold for longer than I can tolerate waiting for paint to dry!! I have visited a Vodacom Store - they couldn't help me... so I went to Vodaworld in Midrand for assistance... and they couldn't help me!!

I can not have the debit orders reversed by the Bank, as the amounts are combined into my open cell phone contract account...

I am at my wits end... and have no one to turn to for help any longer!???? So to Social Media I will go....

Vodacom Customer Care keep pushing me from pillar to post... and the Service has been atrocious to say the least!!

AAAAAHHHHHRRRGGGG!!!

HELP????