********** upgrade calls

Hi Vodacom, please note this is with regards to my package upgrade that I have done for two of my handsets with which was due for upgrade and after not upgrading I was contacted by an agent on behalf of vodacom to change my plan to keep my handset and reduce costing . Please note I believe the company that is contracted to vodacom or in partnership with vodacom is carrying out ********** upgrades. Please listen to my conversation I was assured that I was not extending a contract and won't be charged more but my premium would be reduced I was assured that it was simply doing a plan change on a month to month basis. But after receiving a call today I'm advised this is a package contract extention until 2025, I was clearly told this won't affect me wanting to upgrade my phone and plan at anytime. I was also told that it would be cheaper but at this point I'm advised it more. Please look into this by listening to the recording and advise as I have many contracts with vodacom and I don't appreciate this in future I will be avoiding any calls from vodacom and behalf of vodacom for changes that would be suggested.