1 reviews | Active since Nov 2016

21 Mar 2022, 02:36

********** upgrade billed under my namw

Bad bad experience, i had a data contract with Vodacom, when it was time to close it they told me there was a ********** upgrade donw on my account. I was told to do an affidavit and submit of which i did. I was then told that it was cleared. This week i noticed on my credit bureau they logged me with over 20k bill of something i do not know. Stay away from vodacom

0
Replies (1)
Vodacom
Vodacom's reply21 Mar 2022, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team