********** UPGRADE.

There is a ********** transaction done on my Vodacom account, apparently via The Bytes department. An upgrade was done. I've been on the phone with Vodacom easy for 4 hours, explaining what has happened, transferred from department to department, each time to tell my story, The Bytes department ***, promised someone will phone me back, no one phoned me back. I've done an affidavit, certified copy of my id, send it to the ********** department, phoned Vodacom again, they told me to take the documents to Vodacom shop and promised that this order will NOT be delivered. I've just checked the waybill, it is on its way to Nelspruit, I stay in Centurion!!! Phone Vodacom again, now I've been send to The Bytes department, still holding, no one answers, no help cares.