Please explain to me how it is possible for somebody claiming to be me to upgrade my account ,online, without any permission on knowledge from myself. This after I have cancelled my contract a month before the time. This is rediculous. This is not my fault and I expect Vodacom to contact me and get this contract cancelled asap. I'm not phoning the call centre again. And I am not paying another month
Please explain to me how it is possible for somebody claiming to be me to upgrade my account ,online, without any permission on knowledge from myself. This after I have cancelled my contract a month before the time. This is rediculous. This is not my fault and I expect Vodacom to contact me and get this contract cancelled asap. I'm not phoning the call centre again. And I am not paying another month
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Good Day
Kindly note that we have sent you an email requesting further information.
Regards
Dominic
Good Day
Kindly note that we have sent you an email requesting further information.
Regards
Dominic