1 reviews | Active since Jan 2012
********** Upgrade
<p>I'm so dissapointed in Vodacom service I'm recieving.</p> <p>There was a ********** upgrade done on my Vodacom account. I have reported this, and I have not received any feedback until I called, only to find that the case has been closed without informing of the reason why it was closed. I have been calling, speaking to different consultants and each of them giving different information :(. Now my line has been suspended, making this whole issue my problem.</p> <p>Even now the issue has not been resolved, i haven't been given any solid feedback.</p> <p>I'm happy my contract is coming to an end, I'm not intending on renewing due to this whole ordeal I'm going through.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
