********** upgrade
<p>On the 2th of september someone upgraded my Vodacom contract and took I phone 7 till today the matter is still not resolved they billed me for R1800 and only passed credit note for R959 now i'm told i need to pay the remaining balance of R841,00 while i was paying R65 for my initial contract im disappointed i need to know what is this R841 for? i cant wait for this stupid contract to end so that i can cancel and close this number when i call the contact centre im told different stories </p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Nov 2016, 11:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Nov 2016, 11:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,