1 reviews | Active since Aug 2016
********** Upgrade
<p>I had a 24 month, R150.00 data contract for my kids ipad. I noticed in January the amount being deducted from my account was suddenly more that R150.00. I contacted Vodacom and they told me the contrcat had been upgraded bto an iPhone 6s contract. It appears that this was a ********** transaction. After many month of instore fighting, I have seen a small credit on my account, but now Vodacom have billed me R7714.08 for cancelling a contract that I never signed. I have been asking for month for the signed contract and Vodacom cannot product it! So the fight starts again...I will never ever take out a debit order contract with a cell company again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
