********** upgrade
<p> I have ported my number to Cell C 2 months ago and Vodacom has continued to deduct. I was informed that I 'upgraded' my contract, which I have not. I was sent an sms to send documents to tradepartner.adminvodacom.co.za. This email is incorrect and even when I put @, it is returned undelivered. Please supply correct email address, as I do not want to spend another 30min with your call center being transfered from one agent to another as I always do when I call vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,