********** upgrade, 4 weeks of wait and 5 hours with *********** call centre

I Spoke to Revashni Govender call ref ***, was promised my ********** upgrade will be looked at with my call in Oct 2019, was told it take 5 to 7 days to resolve, i follow up 4 weeks later and everyone is now Ray Charles and cannot see anything.

i calmly speak to consultant number 1, they cannot help and lie to me that someone will call back(no call back) consultant number 2, same issue but i get to their retentions department, im told a manager will call me back(no call back) consultant number 3 to 6 it is the same.

i have now reached my absolute limit of patience and actually wanna scream at who ever made processes in Vodacom as they clearly are ***********(that explains *********** consultants and Team Leader). i seriously want to start an advocacy group to promote cancellation of Vodacom. absolute disgust and contempt i have for vodacom.