********** Upgrade

On the 26th Feb 2016 i contacted the customer service dept. to enquire about a bill and debit order, the consultant explained that the account was upgraded at The Glen branch, i explained to her that i did not complete an upgrade and that she must stop the account, she explained that i need to send an affidavit and copy of my ID to [Email Removed]<br> i contacted their legal dept. where i was on the phone being transferred from one line to another for over 30mins.<br> i eventually get to a person who gives you a further email to send my docs [Email Removed] he then gave me another email address [Email Removed]<br> <br> he cannot provide a turn around time <br> <br> absolutely pathetic service, will be taking my hard earned money to spend at MTN