********** Upgrade

I called Vodacom on 21 Sept to cancel my business contract and was given an email address to send a cancellation to. I emailed twice, as i never received any response, and then called in to the call centre only to be told that my contract had been upgraded. I told the agent that there was no way i would have upgraded my contract as it was a data line and i had sufficient data. I was then told i would be contacted by a manager that day. After not receiving a call i once again called in, only to be transferred from pillar to post, with no one giving any assistance. I was then told once again that i would be contact by someone to resolve the issue, however once again no response. What pathetic service by Vodacom... I will be opening up a ***** case against Vodacom