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mamorena M

1 reviews | Active since Oct 2012

13 Feb 2023, 10:57

********** upgrade

I have been waiting for a call back regarding a ********** upgrade and have not received anything to date. All I keep getting is that the matter has been escalated the last agent I spoke to was Liyabona and instead of feedback I’ve been sent an updated statement.

0
Replies (1)
Vodacom
Vodacom's reply13 Feb 2023, 11:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team