********** unauthorized debit order

Vodacom initiating unauthorized debit orders from an old account at Capitec. Capitec in turn acted on it by taking funds from a new account. Neither were initiated by myself. Are these two companies colluding to de***** unsuspecting customers? Vodacom and Capitec decided to charge me for having insufficient funds on an account i already paid for in cash before said debit order. I have been paying my Vodacom account by bank card for more than a year. I have never given them any new account number or authorization for debit orders.

When asked to investigate, they were less than helpful.