********** uChoose Account: Complaint 2

This is a follow up to the complaint I laid exactly a week ago, Vodacom has not bothered to respond to this nor call me.<br> <br> I opened a new uChoose Flexi 350 contract with Vodacom in March 2014 (package included a Sony Experia E97), UNFORTUNATELY a ghost contract was opened at basically the same time. After realising this I contacted Vodacom and requested cancellation and reimbur*****t of money already deducted from my bank account.<br> <br> I emailed/faxed all the information required by Vodacom (bank statements, certified ID and Affidavit), yet to date no one has bothered to respond to me. My account is debited with, R700 (R349 for account I opened and another R349 for the account I know nothing of). <br> <br> At the moment I do not know what to do any more because I call Vodacom every month and I get the same answer, \The ***** Department Manager will call me".<br> <br> PLEASE HELP<br> <br> Can anyone at Vodacom Help me."""