********** transactions done on my account

<p>I feel very disgusted by your services, a ********** upgrade and sim swap was done on my contract by your capetown store flash cellular consultant Stephanie D.... And not to mention useless Lucille who also works at the store was contacted in time hence i received a notification on my phone regarding the *****ulant transactions that were done with a *****ulant ID which I requested for a copy of till this day I never received my sim card has been inactive since the 19 of August 2016... And a pay for this service it's not that its free. I need my simcard to work today.... Your call centres are the most unhelpful resource one can find, nobody is attending to this ghost reference number I was given S3-G374K-K39NY. I sent affidavits and certified copies on my ID my origanal sim number still no one contacted me as promised this useless store where all of this was done is not answering this number ********** 285 and this person Christine Bouillon must probably be the assistant all useless. So can somebody attend to this matter as I have no problem in cancelling this pathetic service where my personal information is accessible by **********.</p>