JM
Johannah M

1 reviews | Active since Jun 2018

15 May 2019, 04:43

********** transactions by Vodacom

I have app**** for home loan at a bank and I m told that there is an account at vodacom which is in adress.I do t know which one?.I had so many contracts with vodacom and to date I was not told that I m in adress.I recently visited the store for upgrade and they never told me that I owe some money.pls let me know which contact is in arrears so that I can fix it.I could get my home loan through because of this.

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Replies (2)
Vodacom
Vodacom's reply15 May 2019, 07:05
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply30 May 2019, 15:58
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
RegardsVodacom Consumer Website Team