1 reviews | Active since Dec 2016

21 Dec 2016, 11:40

********** transactions by Vodacom

<p>Since July a new contract has suddenly been going off from my bank account. The contract in question has not been taken out by me. Multiple calls to Vodacom and personal visits to the Vodacom office was proven useless. Being sent from one person to the next... Sent affidavit and all requested documents and no feedback has been received. I am really shocked at the no care attitide from Vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team