********** transactions

On the 2nd of October someone managed to open three new contracts on my profile. When I visit a vodashop I need to provide my whole pedigree just to get info on what is going on on my account. In this case, someone opened three accounts on my name, without any bank statements, payslips, proof of address. Now the stop orders have started going off, and no-one at Vodacom call-centre can help me to resolve this issue, or to close these accounts. I have sent numerous mail, without receiving any feedback whatsoever.