********** transaction - Ref-s3-8uvld-dksez

Requested documentation faxed to supplier yet maintain not received. Our account was allowed to be de*****ed at one of their branches and they are leading us up the garden path as we require credit for overcharging for said ********** transaction. Now issued a second reference R3-8xl3-1kauv. If your fax does not work and fails to receive said documentation then we will e-mail said affidavit and copy ID. I am becoming frustrated with the total incompetence by your company and the unprofessional manner in which this is handled yet you prefer to deduct extra from my bank account by way of debit order since October 2014. To say the least I am totally P'd off with Vodacom, please can you assign a competent person to deal with this matter and resolve with immediate effect so that I can get my refund