********** Transaction On My Account (By Staff Member)

My contract was due for an upgrade this was 2021 around 1st September @ 10h00 in the morning. The consultant offered me few products which I eventually declined to all he had offered me to my surprise I was now being charged for something I didn't agreed to by Vodacom. Upon my investigation the consultant actually added data package with out my consent, and when calling Vodacom to get the individual whom did this it's a very hard process claiming the recordings has to be app**** for which I did after they wanted me to settle what I owed them. Then I closed the account in December and they were supposed to debit the last R166.00 which they said they will debit which they never did and handed me over to their lawyer's. Until to date I'm waiting for my recording which they promised to send me via the branch manager at East Gate Shopping Centre and nothing. This is pure ****** whom we dealing with here, friends, affiliate's, comrades and family friends don't even find your self supporting this company. The said thing is that I cant open up a case without recording which they hiding from me...