********** transaction by Vodacom not resolved

I noticed that there was a handset upgrade on one of my data sim cards. I have never given any authorisation to anybody at Vodacom to upgrade any of my numbers, especially a data number.<br> <br> According to invoice I received from Vodacom the phone was delivered to standard bank, 5 simmonds street. I have no dealings with Standard Bank of aybody in that building whatsovever.<br> <br> The airtime package on the invoice is also not even something i would remotely consider!<br> <br> I sent Vodacom the invoices and all the documentation they require to solve this issue. I have now been waiting for Vodacom to resolve this issue since 25 February 2015 and all I have received is e-mails from Vodacom stating that they are investigating. <br> <br> They did however debit my account for the the ********** service on my account. The reference number is A1-WYSN-EUZ1PF<br> <br> THIS IS NOT A DISPUTE AS YOU PUT IT VODACOM, THIS IS *****!!!