********** transaction and continued harassment including character defamation

<p>Vodacom since 2009 has been harassing me. I had a two year contract for a laptop and 3g card which I purchased in East London, Hemmingsway shopping area. The contract was for two years from 2009/02 to 2011/02. However Vodacom deducted until April , 2014 without my permission irrespective of my plea to them to stop deductions. When visiting vodacom shops i would be informed it is shown on the vodacom system that i am not using the 3g card but they do not know hwy vodacom is still deducting. I would be given a number to call and a fax number to send a letter informing Vodacom to stop. I did all this however, Vodacom continued to harass me.</p> <p> </p> <p>Meanwhile even goods sold to me were not what i wanted or i was told it will be sold to me. Vodacom was supposed to sell me a laptop that was claimed to be small to get in a handbag. I had a normal laptop. I was interested in a laptop to get in my handbag. To my surprise, I got a laptop same size than the laptop I heard. I was sent from this person to that and could never seen a manager. It was sold by a black girl who after sometime I could not find her when I went to the shop which was never Woolworth downstairs. At some stage a young man whom I found there did not want to listen or even make me see a manager. At the time of buying there were two black girls and a coloured/white lady. None of them wanted to have anything to do with my case until I decided to give the laptop to one of my children as a gift.</p> <p> </p> <p>The 3g card that went with the laptop always had serious problems and one stage i was in P.E at the bridge at it was taken for repairs. I did not know that I had to remove a sim card. Vodacom employee did not check either or took it with sim card purposely, I am not sure but the 3 G CARD when it came back it had no sim card. I was told the only thing to do was to do a sim swap which I paid for it. The 3 g card continued to have serious functional challenges until I was tied of always having to go to Vodacom shops etc and at end of 2nd year i was relieved to get rid of vodacom. </p> <p> </p> <p>In 2012 I was surprised by a call from vodacom saying i must upgrade my 3 g card and i told them i wanted nothing to do with them anymore. The lady who phoned told me to fax a letter indicating that I no longer want the 3g card because Vodacom is still charging me although there is no evidence of me using it. Vodacom wants me to stop it so that they must stop deducting it. I did so. Again in March 2014 i wrote to them and faxed the letter using a fax number I was given by Vodacom employee in King Williams town Vodacom shop.</p> <p> </p> <p>A two year contract ended being a five year contract. Yet Vodacom could see I was not using any data bundles but co</p> <p> </p> <p>What is worse is Vodacom ongoing harassment and my character defamation. It started with the bank when I wanted a loan and I was told Vodacom has taken me to National Credit Bureau.</p> <p> </p> <p>i phoned vodacom and i was given another phone which I called and ask them to pay back my money and close the ongoing contract I was not aware of with a 3 g card that did not last even two years working. However they keep sending to to lawyers who are harassing me with telephones and at times emails. However, when I ask their lawyers or debt collectors to ask vodacom to send me a copy of original contract I have with them or that i signed with them plus evidence that I bought or used any bundles for any 3g card, then that collector or lawyer will not write to me again. However after sometime I shall get a different one. None of them are able to give me proof of signed vodacom contract and proof of used bundles for the years vodacom has been deducting the money.</p> <p> </p> <p>i am tired of this harassment and defamation of character. Vodacom has victimized me and emotionally and financially abused me. I would like to place the following charges and demands:</p> <p>1. Vodacom to refund all my monies charged for the three years after a twy year contract should have ended which is R149 per month x 36 months. I do not receive any correspondence from Vodacom yet they had my email which never changed and my address did not change as well as postal address until 2017 February when physical and postal addresses changed.</p> <p>2. a case of ***** must be opened as Vodacom took my money without service and when it was due with false promises and failing to resolve problems</p> <p>3. I want R500 000 for defamation of my character, harassment from various collectors or lawyers he sends the false transactions to harass me; for false report to National Credit Bureau and interfering with my clean credit history.</p>