GB
Gideon B

1 reviews | Active since Dec 2016

15 Nov 2022, 16:05

********** transaction

********** transaction at Woodlands Vodacom. No assistance to cancel an ******* transaction on my bank account. Manager not available.

0
Replies (2)
Vodacom
Vodacom's reply16 Nov 2022, 07:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
GB
Gideon B's update17 Nov 2022, 17:55
Reviewer Update
I need Vodacom to contact me asap to return my money that was accepted under false pretenses.
I need Vodacom to cancel the contract.
I need Vodacom to offer me an alternative solution at a reduced price.
I need Mr Buti Ndubane to explain to me why I am not important enough as a customer for him to speak to me (on two different occasions) in the shop where he is manager.