HvdR
Henri van der Ryst
1 reviews | Active since Nov 2013
14 Jul 2022, 11:11
********** Transaction
On 1 June 22, out of the blue, get SMS's regarding upgrade quotation and finalization on my contract. Also a request to rate my experience with Vodacom4U Shop in Constantia. I live in Barberton, very far from Constantia. Calling Vodacom to enquire, Yes, the upgrade was done and I have to now cancel the upgrade. I did not request an upgrade, why should I cancel the upgrade.
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Vodacom's replyOfficial
14 Jul 2022, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team