********** TRANSACTION

Shocking, shocking..... That is all I can say of Vodacom! I've just gone through my Statement and noted that a ********** upgrade was done on my one account. I have five accounts with Vodacom, 3 being Cellphone accounts and 2 are modem accounts. On my one modem account a ********** upgrade was done during December 2014. I phoned Vodacom to query this as I have to pay my account by the 31st January 2015. I spoke to Vuzi of Customer Care. He helped to lodge a complaint. I then asked him how do I go about as I am not prepared to pay the additional R1 000.00 loaded onto my account for this new upgrade. I have to peak to the Accounts Department. Spoke to Sandio (don't know if I spelled the name correct). I explained the situation to him and informed him I will pay my account less the ********** amount. This is to prevent them from cutting all my numbers. Got told to speak to Subscriber Collections. Spoke to Nazrin. Got told I have to pay the full amount due otherwise my lines will be cut. Told her I don't have the R1 000.00 extra, that's why I'm trying to make payment arrangements. This was not acceptable to them and lines will get cut if not paid in full. Please help!