********** *******

I did an online application, it was approved, handset was delivered. However I had to change my phone number, which was not an option for me, so the handset was sent back and contract was supposedly canceled. The courier collected handset 18 March, from the hospital, as my son was having surgery. I was then told to do a new application, in order to port my existing number. However, it was declined as I never qualified for a contract to begin with (Vodacom's words). Several calls later I did not bother with a new contract. I have no contract with vodacom at this stage. My bank account was debited twice, having no contract. Several calls later for a refund, I had to instruct my bank to refund the debit orders. In June smses were received from attorneys, with an outstanding amount due to Vodacom. Several calls later, oh I'm sorry they said, that should not have happened. I now have a LETTER OF DEMAND, and my name will be listed on the bureau. To say the lack of service is pathetic is an understatement. This needs to be rectified, how dare vodacom think after all the **** service, that they can now accuse me of owing them money?? And to threaten me with a letter? Vodacom owes me more than an apology, besides fixing their mistake. *********** to say the least. ***** is more like it.