********** telephonic marketing

********** Advertising I received a phone call from the Vodacom Rewards program early December. I was informed that Vodacom had been forced by the court to reduce its Data charges. My Cell contract was going to be reduced by half and I would receive an extra 20Gigs of Data. I asked three times are you sure my current contract is going to be reduced, this is not a new contract, to which he rep**** YES. The reality is an additional charge of 199 per month. Vodacom, wont help! they can not cancel the contract or listen to the recordings. (they are able to keep billing) 2 Hours and 5 phone calls later, I finally managed to contact someone in the Rewards program. ***These sales people should be terminated for LYING. The inconvenience of trying to cancel a contract that you didn't want is huge and the financial aspect is most irritating. VODACOM IS NOT ABLE TO DO ANYTHING TO HELP!!!!!