********** sim swops

3 ********** online sim swops was done on my number after Vodacom put a Flag on my account and a Full admin lock. The third sim swop 2 weeks ago they got into my bank account and stole every cent I had. I also received a massive bill from Vodacom after the ********** did my second sim swop and abused my account. I sent Vodacom a affidavit explaining everything 2 weeks ago and up to date I have had no response. I hold Vodacom responsible for my loss and being a loyal customer for 18 years it feels to me that they do not care about their customers. I want answers to how this will be resolved!