GN
Gaba N
1 reviews | Active since Jul 2022
24 Jul 2022, 11:31
********** sim swop and activation
A ********** sim swop was done on my data line 18/07/2022 and my router stopped working and I went to the vodacom shop and I was told their is sim swop done on my profile, Kindly assist with flagging my account. Please reverse the pending application that was done on the 19/07/2022 because I'm not aware of that application and I didn't authorize it. I'm very unhappy with vodacom how can someone go into my account without my knowledge. Please look into this matter urgently because it means someone is busy with my account and details.
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Vodacom's replyOfficial
24 Jul 2022, 16:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2022, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team