********** sim swop

<p>As per previous complaint, an unauthorised sim swop was done on my telephone number ********** 077 on 17 April 2017. It has been reported to Vodacom and they have made half an effort to resolve the issue, however, 1 month later I am still unable to use this telephone number and have received an invoice for R7420.28 worth of calls made on this number after the ********** sim swop was done. Despite Vodacom's promise to resolve the situation, no credit has been passed and I am still unable to use the number or get clarrity on the situation</p>