********** sim swop

A ********** sim swap was done on my account at Vodacom on the 17 of August 2015, after numerous attempts of me saying that it was not done or authorized by me even going to the branch nobody bothered to assist me. As a result of this my bank account was hacked and money was **********ly transferred to numerous accounts. After yet again trying to contact Vodacom to sort out the matter because my service is suspend since then with absolutely no luck at all. The call center says they can see that the sim swap was done at a branch but nobody can tell me which branch. You would think that they will want to assist you as quick as possible to avoid these ********* invading your privacy and *****ing your money, o yes that you suby the way use to pay your Vodacom account with...but obviously i am wrong about that. And guess what i still cant use my account...