********** sim swop

It has now been +- a month ago that Vodacom allowed a ********** swim swop to be done on my account, which resulted in my online banking account being compromised after numerous e-mails and phone calls to Vodacom the matter is still not solved. The Forensic Investigator over my case is Paul Macpherson, he doesn't respond to my e-mails to him, and neither to my phone calls or sms, he made a promise to me that he would have answers for me that was a week ago already still waiting. Since then my Line has been reconnected after being suspended for about 2 weeks but my data is still not working...I'm very frustrated with this matter and Vodacom doesn't seem to care about their customers.