LC
Lehlohonolo C

1 reviews | Active since Jun 2017

17 Jul 2017, 10:17

********** sim swap

<p>This is the fourth ********** sim swap don on my number. Vodacom has never bothered to contact me since i have esalate the matter</p>

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2017, 10:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply19 Jul 2017, 11:39
Official

Good day,

Our records reflect that this problem has been resolved.

Please accept our apologies for any inconvenience caused.

Regards,
R. Maart

Best regards,