CP
Catharina P
1 reviews | Active since Jul 2022
13 Jul 2022, 16:14
********** SIM SWAP
We have been trying for 5 years to get answers from the ***** department regarding a ********** sim swap by a Vodacom employee who then stole R17,450.00 from our bank account. We are now told that "the matter has been resolved" but no-one can or has given us any details and we have never been contacted regarding this "resolve"
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Jul 2022, 08:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 08:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team