********** practices at Vodacom

About 2 months ago, fibre started to roll out in my area. In that time a lady from Vodacom went to each house claiming to have a deal for a 25meg line for R599 per month. We did the paperwork and all seemed well but now I am told that I only signed up for a 10meg line.

I tried the customer care but no one can help me, because they say I signed for the 10meg line. I even contacted the lady and she said she would help me, only to be blocked by her the same day of contact. Her name is Comfort with contact number: ***

This is unacceptable and **********. This is also not the first time I got ****med by Vodacom. As I feel now I am done with Vodacom. My whole family is with Vodacom, but that will change promptly. I do not want to do business with a ********** business. Either this gets rectified or more customers will be lost.