********** numbers/*********** service

After my phone upgrade October 2017, 5 ********** mobile numbers were added to my account. This I discovered after the first D/O of R2 791.85 was deducted from my account and I requested my account details. Since then it has been an endless battle and many hours spent with various Vodacom departments telephonically and via emails to resolve this matter. The second D/O of R6 459.11 (November 2017) was also reversed by me via my bank. To date I have paid my contractual obligations monthly. Despite various acknowledgements by Vodacom staff that the problem was theirs, my account was suspended twice and I still receive calls that my account is in arrears. I do not owe them any monies and I am not liable for any fees incurred because of their incompetence. It has been an ongoing nightmare since November 2017 and I am continuously hitting brick walls. Is there anybody at Vodacom that are competent enough to sort this problem??? I am desperate!!!