********** Numbers Ignored, they just happy to take my money.

*****ing from their customers?

I wish i could take away that one star minimum rating.

Since April I have been trying to make Vodacom aware that there is a ********** number linked to my account. But still every month R1 545.99 goes off my account totalling R18 551.88.. and my efforts are rendered futile with a simple "no ***** found on account" as the closing argument, which can only be seen when calling THEM back to find out what the status is of their investigation.

I have logged 3 separate investigations and have not recieved a single call or response (EC-1R16-3ZF6L0, EC-1R16-4J7DSA, EC-1R13-3Q79GM)

and to top this all off, you can physically not get in touch with the ***** center, they give you a number that in 5 months has not been answered once and the process of following up with things via the call center is the most excruciating experience ever only second to burning to death, in one day my call got dropped 3 times, i have been promised the manager (who i will not expose on a public forum) will call me back, and after me giving a follow up call.. I'm still waiting.

there is no excuse for this type of service, clearly the customer is not a priority in this organisation.