1 reviews | Active since May 2018
For the past few months I have been waiting impatiently for my contract with Vodacom to come to an end which should have been end of April.
The devoted on the 08th of May and I assumed it was the last debit, I don’t look it up or take it any further.
Today they made another debit of R200 more than usual debit, when I call to find out I was told I did an upgrade at a store on the 22nd of May but they cannot see in their system which store I did an upgrade at.
I am extremely ****ed and annoyed as this is **********!!!!
I want my contract cancelled ASAP and the money they deducted to be reversed!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Best regards,
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