********** MISREPRESENTATION

An agent called my father from Vodacom and offered him a catchy deal, get two phones for the price of one and pay R200-00 per month.

My dad took this contract on the 22nd July 2019, and before two weeks he was advised that he is in arrears of R1000-00, when he quesried this with an agent from the Vodacom call centre, she told him he must go to the nearest branch, upon going to the Vodacom store, they told my dad to call the call centre cause that's how he took the contract.

What's the need to run around of nobody knows how to do their job. This is a case of a ********** misrepresentation. He was advised to pay R200 per month. Further, when the cell phones arrived, he did not receive documents pertaining to the terms and conditions of the contract and neither did he receive the Sun description amounts.

My father is a pensioner and wouldn't take something he cannot afford.

I want Vodacom to proceed with investigations into this.