********** migration not corrected

<p>A migration, which we knew nothing about, was done on our number and despite numerous calls Vodacom doesn't reverse the migration. The migration is to a package exactly the opposite of our needs and is worthless. Various references for the calls to the call centre were provided, promises made to reverse back to the original package, to provide data to compensate for our loss, but nothing gets done. All empty promises. If Vodacom doesn't care about this, they probably also don't take serious action against the agent/employee who initiated this unauthorised downgrade at a higher price.</p>