1 reviews | Active since Jul 2011
********** Line
<p>I recieved my Vodacom Invoice this morning only to discover that someone has **********ly upgraded one of my lines and I now have a phone bill 4x higher than my normal monthly bill. I called the Vodacom Call Centre to report the issue and was told that someone had gained access to my information. I am really annoyed as I now have the inconvenience of having to deal with this ***** which should have been picked up by vodacom before I raised it as an issue . I also strongly believe that this ***** originated from within Vodacom as they are the only ones with access to this information as I recieve my monthly bill electronically. Also who else could possibly be aware that the line was due for upgrade.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
