********** Invoice

<p>My contract lapsed 18 Aug '16, I phoned to cancel my subscription - instead a young man named Tsholofelo convinced me to rather change my plan from Smart S to My 5GB @ R299 p/m. I clearly said to this young man that I do not want other services than the 5GB data plan p/m, he cancelled all other services such as caller ID and what not. I specifically asked if the monthly debit order will then only be R299 p/m and he clearly said yes. Month end Vodacom loaded a debit order of R1314. I disputed the debit order and requested that they finally cancel my subscription totally. End of Dec I received an Invoice for R3500. I called to get clarity, I once held for 62minutes of which a record can be provided. NO ONE wants to assist. When I ask questions NO ONE has answers. </p> <p> </p> <p>VODACOM is a bunch of ******* AND *****. I reccomend anyone using their service or potential customers to think twice!</p>