********** Insurance App**** Onto My Account

On the 24th of December I found out that Vodacom insurance cover was activated on my account, date app**** was on the 11th of November 2015. I had queried this matter for months from Vodacom, they kept on referring me to their cellsure department (***). They told me that insurance was activated at Westgate mall on the date mentioned already and that the store is under investigation. <br> I requested for that cover to cancelled with immediate effect and be refunded. Indeed I got sms that the cover was cancelled. The next month I got my invoice, the cover still appears, phoned again, was told they've have deactivated it however they will deactivate again. The next month it appeared again. When I phoned I was told by the cellsure department that Vodacom keep on reinstating the cover because they always deactivate as per my request and they sent through a request for them to refund me, of which to this date I haven't received it. <br> I received another invoice today, that cover still appears! <br> I am not happy about being de*****ed like that, can I be assisted with this matter???