********** EXTENSION OF MY CONTRACT

I received an SMS on 11 November 2015 that my contract has been extended. i never extended my contract nor went to any vodacom branch. i have been looking forward to the termination of this contract. <br> i have been calling the vodacom cancellations department since 12 november 2015. i was given a fax number to fax my Sworn Affirdavit and a copy of my ID to ***. every day i am given a new reference number , S3-9JQ2Q-QRCB9 / S3-9MJ95-5T6C / S3-9MQ1D-D0D4K. they even gave me an e-mail address [Email Removed] they claim that they never received my faxed or e-mails. On saturday (21/11/2015) i drove all the way to Vodaworld in Midrand and today, to my shock, i am told that the lady who served me at Vodaworld did not sent through the documents. THIS IS VERY BAD SERVICE<br> <br> All i want is confirmation that this contract ***) has been cancelled and terminated and nothing else<br> <br> Frustrated Vodacom Customer<br> <br> Mlungisi Nkosi